Subject: Notice of Delay in Order Processing Due to Christmas Holiday

Dear Valued Customer,

I hope this email finds you well and in good holiday spirits. We appreciate your recent order with us and want to inform you of a slight delay in our usual order processing times.

Due to the upcoming Christmas holiday, our warehouse will be closed briefly for roughly 2 days. As a result, orders placed in the recent days may experience a delay of 1-3 days in shipping.

We sincerely apologize for any inconvenience this may cause and want to assure you that we are doing our best to minimize the impact on your order. If you have any concerns or questions regarding your purchase, please feel free to reach out to our customer service team at service@donnermusic.com.au. They are here to assist you, and we will do our utmost to address any issues promptly.

We understand the importance of receiving your order on time, and we appreciate your patience and understanding during this festive season. Rest assured that as soon as our warehouse reopens, we will expedite the processing of your order.

Thank you for choosing us, and we wish you a joyful and wonderful holiday season.

Warm regards,
Donner Service Team
Dec. 22, 2023