Why it's best to buy direct from Donner

A great product is more than what’s in the box. It’s a promise of premium performance, world-class support, and everything you expect from a trusted brand. It’s just one of many reasons why you’ll shop with confidence on donnermusic.com.au

3 Days Fast Delivery

Orders will be shipped directly from 4 local warehouses. After preparing the items, it usually takes 3-5 business days to deliver to you. Due to the influence of COVID-19, orders may be delayed 4-6 days.

30-day Risk-free Trial

If it's not the right product for you, you may return your purchases for a refund or exchange it for another product within 30 days of receipt.

24H Online Customer Service

We aim to reply to you within 24 hours.

24H Online Chat

24H Call Center: 0061 384004871

Mail: service@donnermusic.com.au

My Donner account management

Order tracking and history, product registration, and warranty status. Plus, exclusive offers you’ll love.Create a My Donner account.

2 Years Warranty

If you encounter any difficulties in the warranty period for all products, Donner staffs will confirm the defect, and maintenance service may be provided. Most products have 2-year warranty period.

Authentic Donner products

The only way to be sure you’re buying a genuine Donner product is to buy directly from Donner or a Donner authorized dealer.

Early access to new products

Be among the first to order our newest products, an exclusive look you’ll only get on donnermusic.com.au.

Donner outlet

Save on Donner Certified Refurbished products. Each product undergoes inspection, internal and external cleaning, and rigorous testing.

Browse Donner products by category

* Call us to return the product within 30 days of receipt.
** Risk-free refers to the 30-day trial only, and requires product purchase direct from Donner.
*** Any products customized by any third party voids the Donner limited warranty.